About Zhift HMS
Built by hospitality professionals, for hospitality professionals.
How It All Started
Zhift Platforms Ltd was born from a simple observation: hotels across Africa were juggling five or six disconnected systems to manage their daily operations. One for rooms, another for the restaurant, a spreadsheet for housekeeping, and a prayer for everything in between.
We set out to build one elegant platform that connects every department — from the front desk to the kitchen — in real time. Built on the enterprise-grade Frappe/ERPNext framework and designed with a luxury-first aesthetic, Zhift HMS delivers the kind of software experience that five-star properties deserve.
Our team combines deep hospitality domain expertise with world-class engineering. Every feature is informed by real hotel operators — general managers, front-desk staff, F&B directors, and housekeeping supervisors who use the system every day.
Today, Zhift HMS powers hotels across multiple cities, processing thousands of reservations, restaurant orders, and guest requests daily. We are just getting started.
Mission & Vision
The guiding principles that drive every line of code we write and every feature we ship.
Our Mission
To empower hospitality businesses with intelligent, beautiful software that simplifies operations and elevates the guest experience.
Our Vision
A world where every hotel — from boutique to chain — runs on a single, connected platform.
What We Stand For
Four core values that shape every decision we make — from product design to customer support.
Precision
Every feature is built to reduce errors and save time. We obsess over the details so hotel staff can focus on their guests.
Elegance
Dark luxury design that feels at home in a five-star property. Software should be as beautiful as the hotels it serves.
Reliability
99.9% uptime, enterprise-grade infrastructure. Hotels never sleep, and neither does our platform.
Hospitality-First
Every decision starts with the guest experience. Technology should enhance human connection, not replace it.
Enterprise-Grade Tech Stack
Built on proven, open-source foundations — engineered for performance, security, and scale.
Frappe / ERPNext
Enterprise Python framework powering the backend. Battle-tested, open-source, and trusted by thousands of businesses worldwide.
React / Next.js Dashboard
Modern web dashboard built with React and Next.js for blazing-fast performance, server-side rendering, and a seamless user experience.
React Native Mobile
Cross-platform mobile application for iOS and Android. Role-aware interfaces for waiters, housekeeping, front desk, and managers.
Real-Time WebSockets
Live data synchronization across every device and department. Room status changes, new orders, and task updates appear instantly.
SOC 2 Certified Hosting
Infrastructure hosted on SOC 2 Type II certified cloud providers with multi-region redundancy and automated backups.
AES-256 Encryption
Bank-grade AES-256 encryption for data at rest and TLS 1.3 for data in transit. Guest data and payment information are always secure.
Built on Trusted Technology
We partner with industry-leading platforms to deliver a reliable, integrated hospitality experience.
Frappe
Open-source web framework powering our backend with a low-code application layer and robust REST API.
ERPNext
Enterprise resource planning foundation providing accounting, HR, and inventory modules out of the box.
SeerBit
African-first payment gateway for seamless card processing, bank transfers, and mobile money collections.
React Native
Cross-platform mobile framework enabling a single codebase for both iOS and Android hotel staff apps.